Privacy Policy

Effective Date: November 1, 2025

VersityLife Cameroon ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, store, and protect data for universities and students in Cameroon, in compliance with the General Data Protection Regulation (GDPR), Cameroonian law, and international data protection standards.

1. Information We Collect

  • Student Information: Names, student IDs, contact details, academic records, enrollment data, grades, attendance records, and financial information.
  • University Staff Information: Names, employee IDs, roles, contact information, and authentication credentials.
  • Technical Information: IP addresses, browser type, device information, login timestamps, and usage analytics.
  • Payment Information: Transaction records, payment methods (processed securely through third-party providers).

2. How We Use Your Information

  • Academic Management: Process enrollments, manage courses, record grades, track attendance, and generate academic records.
  • Communication: Send important notifications about registration, exams, results, and university announcements.
  • Service Improvement: Analyze usage patterns to enhance platform features and user experience.
  • Compliance: Meet legal and regulatory requirements including MINESUP reporting standards.
  • Security: Protect against fraud, unauthorized access, and maintain system integrity.

3. Data Storage and Security

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access Controls: Role-based access controls ensure only authorized personnel can access specific data.
  • Data Centers: Data stored in secure, certified data centers with redundancy and backup systems.
  • Regular Audits: Quarterly security audits and vulnerability assessments.
  • Backup: Daily automated backups with 30-day retention for disaster recovery.

4. Data Sharing and Disclosure

  • University Administration: Data shared with authorized university staff for legitimate educational purposes.
  • Government Bodies: Student data shared with MINESUP and other government agencies as required by Cameroonian law.
  • Service Providers: Limited data shared with trusted third-party providers (payment processors, cloud infrastructure) under strict confidentiality agreements.
  • Legal Requirements: Data disclosed when required by valid legal process or to protect rights and safety.
  • No Sale of Data: We never sell student or university data to third parties.

5. Your Rights (GDPR Compliance)

  • Right to Access: Request copies of your personal data we hold.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data (subject to legal retention requirements).
  • Right to Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing of your data for specific purposes.
  • Right to Restrict: Request limitation of data processing in certain circumstances.

6. Data Retention

  • Active Students: Data retained throughout enrollment and for 7 years after graduation as required by Cameroonian law.
  • Alumni: Academic transcripts and records retained permanently for verification purposes.
  • Staff: Employment data retained for 10 years after termination.
  • Financial Records: Retained for 10 years per Cameroonian tax and accounting regulations.
  • System Logs: Technical logs retained for 90 days for security and troubleshooting.

7. Cookies and Tracking

  • Essential Cookies: Required for authentication and basic platform functionality.
  • Analytics Cookies: Track usage patterns to improve service (can be disabled).
  • Preference Cookies: Remember your language and display preferences.
  • No Advertising Cookies: We do not use cookies for advertising or third-party tracking.

8. International Data Transfers

  • Primary Storage: All Cameroonian university data stored within Africa.
  • Backup Systems: Encrypted backups may be stored in secure international facilities.
  • Safeguards: All international transfers comply with GDPR Article 46 using Standard Contractual Clauses.

9. Minors and Student Privacy

  • Age Verification: University enrollment typically involves students 18+, but we protect data of all ages.
  • Parental Access: Parents/guardians may request access to their dependent children's data through the university.
  • Special Protections: Enhanced privacy protections for students under 18.

10. Changes to Privacy Policy

  • We may update this policy to reflect legal requirements or service changes.
  • Material changes will be notified via email and platform announcements.
  • Last updated: November 2025
  • Users will be required to acknowledge significant policy updates.

Contact Us - Data Protection

Data Protection Officer: privacy@versitylife.com

Phone: +237 672 507 364

Mailing Address: VersityLife Cameroon, Bonanjo, Douala, Cameroon

GDPR Representative (EU): Available upon request

For data access requests, corrections, or privacy concerns, please contact our Data Protection Officer. We will respond within 30 days.

Legal Compliance: This privacy policy complies with the General Data Protection Regulation (GDPR) EU 2016/679, Cameroonian data protection regulations, and the African Union Convention on Cyber Security and Personal Data Protection. Students and staff rights are protected under these frameworks.

Privacy Policy - VersityLife Cameroon